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KEYinfinity Ideas Portal
Status New
Created by Bethan Ingles
Created on May 21, 2025

Notification of viewed emails

In Xero, they apparently get a notification when an email has been delivered/viewed by the recipient - do not have the first idea of how easy this is to implement but would be a great feature if possible

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  • Guest
    Oct 21, 2025

    As per Helens comment, also agree this would be a great feature, as after a meeting this morning it is a feature that an accountant thinks is very useful.

  • Helen Davies
    Oct 21, 2025

    Following on a conversation I have just had - it also tracks when the attachment has been clicked on. I agree this would be a great feature